FurnitureETC Reviews

FurnitureETC has an overall rating of 4.3 based on 102 reviews. Customer feedback on FurnitureETC is mixed: FurnitureETC reviewers highlight positive aspects like wide selection of furniture, competitive pricing, good customer service and fast shipping, which strongly appeal to budget-conscious shoppers and home decor enthusiasts. However, FurnitureETC is often criticized for its variable product quality, delivery issues, limited assembly options and unclear return policy.

4.3/5.0

102 reviews

5 Stars

72

4 Stars

12

3 Stars

0

2 Stars

1

1 Star

15

All FurnitureETC Reviews (102)
magenhamby5995
June 18, 2022
"Disappointed with the Product"
This isn't what I thought it would be. My agent assured me it wasn't a glider, but turns out it is. It seems and feels low quality! I doubt it will hold up for long! I'm really unhappy with this buy. When I reached out, they informed me about a 15 percent restocking fee! I regret my reviews on this item!!! Such a total misrepresentation.
tinykoala163
July 31, 2021
"More like a scam than a business"
This company feels more like a scam than anything else. Whether you place an order online or call them up, they come off as super professional, but it’s really just a front. Once you hand over your cash, good luck! They take ages and have a million excuses. They’ll promise you two weeks, but honestly, just keep your fingers crossed. Delivery dates keep shifting, and if you try to cancel, they’ll hit you with a 15 to 30% fee. It’s like they never even shipped your stuff, just so they can pocket that percentage. Seriously, don’t waste your time or money with this company. They don’t even deserve a single star.
pmartina540
February 07, 2021
"Had to give one star"
I had to rate this a single star. Seriously, steer clear of this company. The furniture quality is terrible, and their customer service is non-existent. It took 11 weeks for my bed frame to arrive, and it was all messed up. Make sure to read their contract closely. Just don’t buy from them!
ScarlettBurns
January 12, 2021
"Quick and Trackable Delivery"
The delivery came quick and was easy to track. Our countertop stools were packed really well, and putting them together was a breeze. Honestly, I managed to set up four of 'em in roughly an hour.
MeghanGilbert
December 06, 2020
"Great bang for your buck."
Great bang for your buck. The entertainment wall appears just like it was shown in the pictures, and putting it together was a breeze.
AlfredoHayes
November 26, 2020
"Thrilled with my purchase!"
I'm really thrilled with my purchase! The delivery was super quick. The chest looked just like the photos and the description. It was packed nicely for shipping to avoid any damage. Can't wait to shop at Furniture Etc again!
JeanneHudson
November 18, 2020
"Awesome deals and speedy delivery, but returns are a hassle"
Awesome deal and quick shipping. The mirror I got wasn't quite what I expected (had that fun-house vibe), so I got in touch. FurnitureEtc reached out to the manufacturer, but they weren't much help. Still, FurnitureEtc did handle the return. I’m giving it 4 stars since I had to fork out $33 and send it back myself (pretty standard for online furniture buys), plus the return period for FurnitureEtc is super short (only 7 days after you get the item to start a return!)
blackleopard554
November 15, 2020
"Finally got the perfect sofa table!"
I discovered the sofa table I had been searching for at an AMAZING price! It showed up really fast, quicker than what they said! I’ll definitely shop with them again!
HughMoreno
November 15, 2020
"Thrilled to discover a gorgeous side table..."
I feel fortunate to have stumbled upon the side table I had been searching for. The cost was fair, the buying experience was smooth, and it showed up sooner than I thought, which was fantastic. This side table is stunning, solid, and super easy to put together. I’d definitely suggest this furniture brand. I’ll keep shopping for furniture here.
deidreai11
November 06, 2020
"Awesome Quality and Service"
I got an ottoman from this store. The whole ordering and delivery was a breeze. When it showed up, it looked just like the photos. The color was spot on, and the quality is fantastic for what I paid. I’d surely shop here again and would tell my friends and family about it.
Leonard.Scott
November 02, 2020
"Bought a table and some chairs"
I bought a table and some chairs. The ordering process was a breeze. The website kept me in the loop about my order status from the moment I placed it until it shipped. Absolutely love my new table!
FernandoBurns
October 29, 2020
"Happy with my purchase!"
I picked up a table from Target, but sadly the matching chairs were unavailable, and none of the customer service folks could give me a timeline for when they'd be restocked. Fortunately, I discovered them on Furniture ETC! They arrived quicker than I thought and look fantastic!
fisher.edward12
October 26, 2020
"Stools for the Counter"
The counter stools showed up nicely packed and in excellent shape. Exactly what we were looking for in our kitchen. There was a bit of a hold-up with shipping, but the quality and condition totally made it worth the wait.
MelanieMcdonalid
October 26, 2020
"Perfect for my makeup setup!"
I spent weeks hunting for a makeup vanity online. I wanted something with drawers, ample tabletop space, and that would fit nicely in my new closet/dressing area. The chic vanities I found were a bit on the expensive side, so I switched gears and searched for "desks" instead, which led me to this gem. My husband and I are thrilled with it because it’s flexible enough to place anywhere in the house, not just in a bedroom or dressing area. The transitional design is just my style, and the quality is top-notch. It’s quite heavy and sturdy, and Hubby mentioned that putting it together was a breeze. I’m really happy with it! I’d suggest it to anyone.
Jared.Rose
October 20, 2020
"Quick delivery, great furniture"
The furniture is genuine, and it arrived quicker than I thought it would. The service was friendly and efficient. I'm really enjoying the table now.

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